Privacy Policy

At Keep & Pour™, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website and purchase our products.

1. Information We Collect

  • Personal Information: When you place an order, create an account, or subscribe to our newsletter, we may collect personal information such as your name, email address, postal address, phone number, and payment details.
  • Usage Data: We collect information about how you interact with our website, including your IP address, browser type, referring/exit pages, and operating system.

2. How We Use Your Information

  • Order Processing: We use your personal information to process and fulfill your orders, including sending you order confirmations and shipping updates.
  • Customer Service: Your information helps us respond to your customer service requests and support needs more efficiently.
  • Marketing: With your consent, we may use your email address to send you promotional materials and updates about our products and services. You can opt out of receiving these communications at any time.
  • Improvement: We use the information to improve our website, products, and services by analyzing how our customers interact with our site.

3. How We Protect Your Information

  • Security Measures: We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, access controls, and secure server infrastructure.
  • Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

4. Sharing Your Information

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are obligated to keep your information confidential.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

5. Your Rights

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccuracies in your personal information.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

6. Cookies

  • Use of Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enable the site's systems to recognize your browser and capture and remember certain information.
  • Managing Cookies: You can choose to disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

7. Changes to This Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website.

8. Contact Us

  • If you have any questions about this Privacy Policy or our privacy practices, please contact us at [insert contact email or phone number].

Thank you for trusting Keep & Pour™ with your personal information. We are committed to ensuring your privacy and providing a secure and enjoyable shopping experience.

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